Welcome to Paper Plane Shop. These Terms and Conditions (“Terms”) govern your access to and use of our website mensclothing-store.com (the “Site”) and all purchases made through it. By accessing the Site or placing an order, you agree to be bound by these Terms. Please read them carefully.
Our brand is built for the global hustler – the mover, the shaker, the boundary-pusher. We craft intentional gear, from statement collections like Global Warning to precise Fitteds and essential Planes gear. These Terms reflect our commitment to clarity, directness, and serving our borderless community.
1. Who We Are & Our Agreement
Paper Plane Shop (“we,” “us,” “our”) operates this Site. Our headquarters are located at 1771 Chapmans Lane, Albuquerque, US 87109.
These Terms form a legally binding agreement between you (“Customer,” “user,” “you”) and Paper Plane Shop. They cover your use of the Site and the purchase of our products (“Products” or “Gear”).
2. User Obligations and Responsibilities
By using our Site, you agree to:
- Provide accurate, current, and complete information during account creation and checkout.
- Use the Site only for lawful purposes and not violate any applicable laws or regulations.
- Not attempt to interfere with the Site’s security, functionality, or operation.
- Be responsible for all activities under your account and for keeping your login credentials secure.
- Ensure you are of legal age in your jurisdiction to form a binding contract (typically 18 years or older).
- Review all order details, including shipping address and product selection, before finalizing purchase.
3. Products and Services Description
We offer curated apparel and accessories including, but not limited to: Hoodies, Crewnecks, Outerwear, Pants, Shirts, Hats (Beanies, Bucket Hats, Dad Hats, Fitteds, Crowns), Accessories, and Custom Embroidery.
Important Product Notes:
- Custom Embroidery & Crowns: Items personalized with Custom Embroidery and all Crowns are considered FINAL SALE due to their unique, made-to-order nature and hygiene considerations. They are non-returnable and non-exchangeable unless defective.
- Final Sale Items: Products marked “Final Sale” during clearance or special promotions are also non-returnable.
- We make every effort to display product colors and details as accurately as possible, but screen variations may occur.
4. Orders and Payment Terms
Placing an Order
Adding an item to your cart does not reserve it. An order is only confirmed once you complete checkout and receive an order confirmation email. We reserve the right to refuse or cancel any order for reasons including stock availability, pricing errors, or suspected fraud.
Pricing and Payment
All prices are listed in US Dollars (USD). We accept the following payment methods: Visa, MasterCard, JCB, and PayPal.
You authorize us to charge the total amount (product price + shipping + applicable taxes) to your selected payment method at the time of order placement. If your payment fails, your order will not be processed.
Shipping and Delivery
Order Processing: 1-2 business days.
Shipping Methods:
- Standard Shipping: Via DHL or FedEx. Cost: $12.95. Estimated delivery: 10-15 business days after shipment.
- Free Shipping: Via EMS on orders over $50. Estimated delivery: 15-25 business days after shipment.
Shipping Area: We ship worldwide, with exclusions for some remote areas and Asia, as indicated at checkout. Delivery times are estimates and may vary due to destination, customs, or carrier delays. You can track your order via the link in your shipping confirmation email.
You are responsible for providing a correct shipping address. We are not liable for orders lost or delayed due to incorrect addresses provided by you.
5. Returns, Exchanges, and Refunds
Our policy is designed to be clear and fair. Please see our detailed Shipping & Returns page for full instructions.
Key User Responsibilities for Returns/Exchanges:
- Return Window: Requests must be initiated within 15 days of receiving your order.
- Condition: Items must be unworn, unwashed, with all original tags attached, and in original packaging.
- Process: You must email [email protected] to request a Return Merchandise Authorization (RMA) number before sending anything back.
- Costs: You are responsible for return shipping costs, unless the item is defective or we made an error. We recommend using a trackable service.
- International Returns: You are responsible for any return shipping duties, taxes, or customs fees. Mark the package as “Returned Goods.”
Refunds: Issued to the original payment method within 5-7 business days after we inspect and approve the return. Original shipping costs are non-refundable unless we are at fault. Refunds may take 5-10 additional business days to appear in your account.
Defective/Wrong Items: Contact us immediately at [email protected] with photos and details. We will cover return shipping and expedite a replacement or refund.
6. Intellectual Property
All content on this Site – including text, graphics, logos, images, product designs (such as those in the Global Warning Collection), software, and the “Paper Plane Shop” name – is our property or the property of our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from this Site without our express prior written permission. Purchasing a product does not grant you any rights to its designs or branding beyond ownership of the physical item.
7. Limitation of Liability
To the fullest extent permitted by law, Paper Plane Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising from your use of the Site or Products.
Our total liability to you for any claim arising from these Terms or your orders shall not exceed the total amount you paid for the specific Product(s) giving rise to the claim.
We are not liable for delays or failures in performance due to causes beyond our reasonable control, including acts of God, war, terrorism, labor disputes, supplier problems, or internet/utility failures.
The Products are provided “as is.” We do not warrant that they will meet all your expectations or be error-free.
8. General Provisions
Governing Law: These Terms shall be governed by the laws of the State of New Mexico, USA, without regard to its conflict of law principles.
Changes to Terms: We may update these Terms at any time. The current version will always be posted on the Site. Your continued use after changes constitutes acceptance.
Severability: If any provision of these Terms is found invalid, the remaining provisions will remain in full effect.
Contact: For questions about these Terms, contact us at:
Paper Plane Shop
📧 Email: [email protected]
📬 Mail: 1771 Chapmans Lane, Albuquerque, US 87109
All gear. No fear.
